At The Level, we are more than just a detox facility – we are a community built on care, understanding, and support.

Many of our team members have lived experience of recovery themselves, alongside professional training, which means we combine empathy with clinical expertise. This unique blend allows us to provide effective support for all types of recovery needs, including complex presentations.

Our multi-disciplinary team brings together a broad range of skills to ensure every aspect of detox and recovery is managed with care. Doctors with specialist experience in substance use carry out full health checks and address both physical and mental health needs. Non-medical prescribers work collaboratively to plan detox regimes, tailoring medication to promote safety and comfort. Specialist nurses and support workers are available around the clock, providing practical care and reassurance throughout the process. 

In addition, our therapy and psychosocial team deliver a flexible programme of evidence-based interventions, including one-to-one sessions and group work. We also welcome input from external partners such as Dear Albert, Double Impact, Narcotics Anonymous (NA) and Alcoholics Anonymous (AA), helping create a well-rounded, community-based recovery journey.